Terms and Conditions

Based on these general terms and conditions, between the customer and the company:

Orgelmetallpfeifenbau
Albrecht Haasemann
01796 Pirna OT Graupa
Lochmühlenweg 27
Sales tax identification number: 210/227/02782

a contract is concluded

Contract duration

Subject to termination, the contract is agreed individually with the client. The total price is calculated from the following components: Material costs plus working hours plus travel costs equal the total net.

Prices, shipping costs, return costs

All prices are final prices and include the statutory sales tax. In addition to the final prices, there are additional costs depending on the shipping method, which are displayed before the order is shipped. If there is a right of withdrawal and this is used, the customer bears the costs of the return.

Terms of payment

The invoice amount is to be transferred to the account specified there after receipt of the invoice, which contains all information for the transfer. The customer is obliged to pay or transfer the stated amount to the account specified on the invoice within 10 days of receipt of the invoice. Payment is due from the invoice date without deduction. The customer is only in default after a reminder. Advance payments are agreed for procurement of materials and for larger amounts.

Terms of delivery

The goods will be shipped immediately after confirmed receipt of payment. The customer will be informed immediately of delays.

Warranty

The customer is entitled to a statutory right to liability for defects for the services offered in accordance with the relevant provisions of the German Civil Code (BGB). Defects must be reported immediately, but no later than two years after receipt of the goods.

Drafting of contracts

If the customer is an entrepreneur, the risk of accidental loss and/or accidental deterioration of the goods passes to the customer when the goods are handed over or, in the case of shipment, delivered to the selected service provider. The text of the contract is saved by the provider.

Disclaimer

Claims for damages by the customer are excluded unless otherwise stated for the following reasons. This also applies to the representative and vicarious agent of the provider if the customer raises claims for damages against them. Excluded are claims for damages by the customer due to injury to life, limb, health or essential contractual obligations, which must be fulfilled in order to achieve the contractual objective. This also does not apply to claims for damages after grossly negligent or intentional breach of duty by the provider or his legal representative or vicarious agent.

Assignment and pledging prohibition

Claims or rights of the customer against the provider may not be assigned or pledged without the provider's consent, unless the customer has demonstrated a legitimate interest in the assignment or pledge.

Language, place of jurisdiction and applicable law

The contract will be drawn up in German. The further execution of the contractual relationship takes place in German. The law of the Federal Republic of Germany applies exclusively. For consumers, this only applies to the extent that it does not restrict any legal provisions of the country in which the customer has his domicile or habitual abode.

The place of jurisdiction for disputes with customers who are not consumers, legal entities under public law or special funds under public law is the registered office of the provider.

Data Policy

In connection with the initiation, conclusion, processing and rescission of a purchase contract based on these General Terms and Conditions, the provider collects, stores and processes data. This is done within the framework of the legal provisions. The provider does not pass on any personal data of the customer to third parties, unless he is legally obliged to do so or the customer has given his prior express consent. If a third party is used for services in connection with processing, the provisions of the Federal Data Protection Act are observed. The data communicated by the customer in the course of the order will only be processed to establish contact within the framework of contract processing and only for the purpose for which the customer provided the data. The data will only be passed on to the shipping company that takes over the delivery of the goods in accordance with the order if necessary. Insofar as the provider is subject to retention periods of a commercial or tax nature, the storage of some data can last up to ten years. For questions and requests for deletion, correction or blocking of personal data as well as collection, processing and use, the customer can contact the following address: Orgelmetallpfeifenbau Albrecht Haasemann Lochmühlenweg 27, 01796 Pirna, Tel. 03501 502652, kontakt@metallpfeifen.com.

Severability Clause

The invalidity of a provision of these terms and conditions has no effect on the validity of the other provision.